Frequently Asked
Questions

Every vendor on Catholic Owned is a verified Catholic-owned or Catholic-aligned business. We check each business before they go live, and display a Verified Business badge on every approved listing.

No — you can browse the marketplace, directory, and community listings freely. You only need an account when you want to save a shop, place an order, create your own listing, or message another user.

Shipping is set by each vendor and included in the prices you see at checkout — there's no separate shipping-method selection for most orders. Returns are handled on a per-vendor basis; you can find each shop's return policy on their storefront.

We use Stripe for all marketplace payments. Your card information never touches our servers — Stripe handles everything securely.

Head to Sell on Catholic Owned and create a vendor account. Choose a subscription plan, complete your business profile, and you'll be ready to list products within minutes. New listings are reviewed briefly by our team before going live.

Every marketplace seller needs an active Business Directory listing. Plans start at $50/year (Verified tier) and scale up to Featured ($400/year) and Enterprise ($2,000/year). See the full comparison on our pricing page.

Yes. A modest commission on each sale keeps the platform running and funds the work of verifying new vendors, improving the product, and bringing more shoppers in. You'll see the exact commission percentage during vendor onboarding.

Yes. Service businesses can list their services as products on their storefront. We also offer the Business Directory as a standalone option for service-only businesses that don't need a marketplace storefront.

The Directory is a searchable, map-enabled list of Catholic businesses — like a Catholic version of Yelp. Every marketplace seller is also in the Directory. Customers can browse by category, by city, or by parish affiliation.

Businesses can be affiliated with one or more parishes. Your Verified tier includes 1 parish, Featured includes up to 3, and Enterprise includes up to 10. Parish affiliations help shoppers find businesses connected to their own community.

Your existing products stay published. You won't be able to add new products until you reactivate. Your directory listing is hidden from search, and you'll lose access to premium features (analytics, featured placement).

Yes — they're one account. Once you've signed up, you can become a vendor from your account settings. Use the same login to shop, sell, or manage your directory listing.

Every product page and directory listing has a contact option that opens a conversation in our built-in messaging system. Your messages stay inside Catholic Owned — no email addresses are exposed.

Reply to any email we've sent you, or reach out through the contact form on the bottom of the homepage. We try to respond within one business day.